Aviatrix Systems
Use our AI-powered Chatbot for each new issue. For each new issue start with clicking "Send us a message". If you're experiencing an actual production outage, select "Create a Ticket". For all other technical questions or troubleshooting select "Technical Queries (Powered by AI)". The AI agent can help answer product-related questions and guide you through troubleshooting steps. If your quest isn't resolved, you can ask the AI agent to escalate by saying 'open a support case' or 'escalate this issue' or 'connect me to support'.
You may also contact our support team at +1 (888) 311-8328 (toll free in the US only).
Aviatrix End of Life (EoL) and End of Support (EoS) policy can be found here. Currently, all releases 7.2 and prior are End of Support. If you are running an EoS release, we require you to upgrade your Aviatrix environment to a supported release for us to be able to support you. Please open a support ticket choosing 'Software upgrade assistance' for Product and we are glad to assist in planning your upgrade.
| Release (N) | GA Date (N) | EoL Date | EoS Date | Status (as of 12 May, 2026) |
|---|---|---|---|---|
| 6.8 | AUG 09 2022 | AUG 09 2023 | NOV 09 2023 | EoS |
| 6.9 | SEP 09 2022 | JAN 09 2024 | APR 09 2024 | EoS |
| 7.0 | DEC 08 2022 | APR 08 2024 | JUL 08 2024 | EoS |
| 7.1 | MAY 11 2023 | OCT 31 2024 | JUL 31 2025 | EoS |
| 7.2 | OCT 15 2024 | OCT 15 2025 | APR 15 2026 | EoS |
| 8.0 | MAY 19 2025 | DEC 22 2025 | Dec 22 2026 | Supported |
| 8.1 | AUG 11 2025 | June 2026 | Apr 15 2027 | Supported |
| 8.2 | DEC 22 2025 | Not Announced | Not Announced | Supported |
| 9.0 | May 12 2026 | Not Announced | Not Announced | Supported |